


Participants set rates between Fairwork and NDIS Limits
Over 5,000 support relationships formed.
We offer different options to manage your support schedules. We suggest you start off with the "book as you go" option and move towards a rostered schedule once you have found your groove and dream team.
We believe every connection is different and allow you to set different parameters per support relationship.
Our clinical and safety teams are trained in trauma informed practice and available to provide staff and participants mediation to resolve disputes, concerns and incidents.
Casual staff can access free and confidential phone counselling through our external partner.
Post home, community, therapy or trip requests with your preferences and needs and you will receive a shortlist of workers who are qualified and available for you to choose from.
Clearly communicate with your team through the internal messenger.
Clearly define your goals, how you want to achieve them and share them with your supports
We believe every connection is different and allow you to set different parameters per support relationship.
Allocate and confirm budgets to ensure you do not overspend.
Set and update individual pay rates for each team member
You can choose to lock your session times or allow them to run overtime.
Choose to allow additional travel time or not for each worker.
We know how important it is for participants to stay up to date with their funding and for workers to get paid weekly to meet their needs. we go the extramile and process billing weekly.
We believe every connection is different and allow you to set different parameters per support relationship.
All users under an identification process to ensure a highest level of trust and security.
All workers are required to have up to date first aid, cpr, working with children's checks, NDIS screening checks and valid driver's licenses if delivering transport.
Upload your support plants and share them with your team. Our service team are here to assist and up skill if needed.
Our service team are experienced in managing authorised restrictive practices with participants, teams and the government to ensure safety, compliance and progress.
Our reporting system makes it simple to report a wide range of incidents, feedback and general concerns.